AODA – Accessibility Standard for Customer Service
In Accordance with the Accessibility Standards for Customer Service, Ontario Regulation OWL Distribution Inc.’s policy addresses:
The Provision of Goods and Services to Persons with Disabilities;
The use of Assistive Devices;
The Use of guide Dogs, Service Animals and Service Dogs
The Use of Support Persons
Notice of Service Disruptions
Notice of Availability and Format of Required Documents
OWL Distribution Inc. will make every effort to ensure that its policies, practices and procedures are consistent with the principles of dignity, independence, integration and equal opportunity.
The Policy and Procedures related to the Accessibility Standard for Customer Service are available upon request and in a format that take’s into account the customer’s disability.
Jody O’Neail, CHRL, PCP
Human Resources Manager
519 539-8115 ext. #231
P.O. Box 1668, 220 Universal Rd., Woodstock, Ont. N4S 0A9